IKOB Inc. ("the Company") complies with the Personal Information Protection Act and other applicable laws, and publishes this Privacy Policy in order to safely process the personal information of users of MOMO ("the Service") as follows.
This policy was established for operating the Service and complying with app-market reviews and policies such as the App Store and Google Play.
| Category | Items collected | Collection method |
|---|---|---|
| Required (member/account) | Email, password (stored encrypted), name, nickname, gender, date of birth, mobile phone number, profile photo | Entered by the user during sign-up and use of the Service |
| Automatically collected / usage logs | Account status (active/suspended/withdrawn), sign-up/modification/last-login dates, access and usage logs, device information (e.g., OS, app version), IP address (or a hash for security purposes), push token | Generated/collected automatically during use of the Service |
| Optional (profile) | Bio, interests, nationality, residence/activity area, preferred area, referral code | Entered directly by the user |
| Feature (location) | Location information (coordinates or approximate location) | Collected from the device when the user grants location permission |
| Feature (photos/camera) | Photos/images the user registers (profile photo, meetup cover image, photos attached to posts/reviews/chat, business-registration documents, etc.) | Selected and uploaded by the user after granting photo-library or camera permission |
| Feature (chat/meetup) | Chat messages, meetup information (place/time/description/participation status), report/block records and their handling history | Generated during use of the Service |
The Service restricts sign-up by persons under 19 years of age. The Company does not intentionally collect the personal information of persons under 19, and information of users identified as such is handled in accordance with applicable law.
In principle, the Company destroys personal information without delay upon a member's withdrawal or once the purpose of collection/use is achieved. However, the following information may be retained for the periods below in accordance with applicable law.
| Retained items | Retention period | Legal basis |
|---|---|---|
| Records on contracts or withdrawal of subscription | 5 years | Act on Consumer Protection in Electronic Commerce |
| Records on payment and supply of goods | 5 years | Act on Consumer Protection in Electronic Commerce |
| Records on consumer complaints or dispute handling | 3 years | Act on Consumer Protection in Electronic Commerce |
| Access logs (communication confirmation data) | 3 months–1 year | Protection of Communications Secrets Act |
※ Report/block/sanction handling history may be retained for a certain period after completion for safe operation and to prevent recurrence.
In principle, the Company does not provide users' personal information to third parties. It may do so only within the scope of the user's prior consent or where based on law.
To provide the Service smoothly, the Company outsources the following personal-information processing tasks, and when doing so it defines the necessary matters and supervises the trustee so that personal information is managed safely in accordance with law.
| Trustee | Outsourced task | Retention/use period |
|---|---|---|
| 주식회사 아이콥 (IKOB Inc.) | Maintenance of the application and servers | Until the outsourcing contract ends |
Company: IKOB Inc.
Representative: 오준호
Business registration no.: 399-87-04080
Address: 광주광역시 서구 양동25번길 2,2층 224호(양동)
Data Protection Officer: 김희준 / Director
Email: ikob@ikob.kr
Phone: 02-6478-0021
For reports or consultation regarding personal-information infringement, you may contact the Korea Internet & Security Agency Privacy Center (privacy.kisa.or.kr / +82-118).
This Privacy Policy may be supplemented, deleted, or amended in line with changes in law, policy, or the Service, and any changes will be announced within the Service or on this page.