How can we help?
Have a question or running into an issue with MOMO? Check the FAQ below, or email us anytime — we're happy to help.
Frequently asked questions
How do I join a meetup?
Browse meetups by interest or location on the home screen. Open one you like and tap Join to request a spot. Once the host approves, you can chat with everyone in the meetup.
How do I report or block someone?
Open the person's profile, post, or message and choose ⋯ menu → Report / Block. Blocking hides each other's posts and messages and separates you in shared meetups. For urgent matters, email ikob@ikob.kr.
I can't log in.
Update the app to the latest version and try again. If it keeps happening, email ikob@ikob.kr with your sign-in method and any error message you see, and we'll help you sort it out.
How do I delete my account?
You can delete your account directly under Settings → Delete account in the app. Your account information and activity are handled according to our Privacy Policy. If you can't do it in the app, email ikob@ikob.kr from your registered address.
I have another question.
If you didn't find your answer above, just email
ikob@ikob.kr. Including your device and app version helps us help you faster.